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Innovation Through Diverse Voices

Product Innovation Journey

Data

3-Part Co-Creation Series

Place

Milan, Italy

Client

Collistar

Objective

Imagine and prototype a new product line for fluid beauty consumers navigating the space between skincare and makeup

Approach

I designed a collaborative journey involving both internal expertise and external creative voices:


  • R&D, Marketing, Communication

  • TikTok creators, make-up artists, hairstylists

  • A digital-behaviour psychologist

  • Store managers from key retail partners


The iterative process allowed teams to explore, refine, and align at every stage.

Why it worked

Rich diversity of perspectives

Leading to deeper insight

Iterative co-design

Ensuring ideas were tested, sharpened, and grounded

Strategic + creative alignment

Innovation that fit both the brand and real user needs.

Impact

10 product concepts developed, 20+ professionals involved, and a strengthened internal culture of open, collaborative innovation

© Lucrezia Ponzano. All rights reserved.

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